Akhela offers managed services covering the following areas:
- Service Desk: Single Point of Contact and Level 1 specialist support for all the ICT services provided.
- ASP: Application Service Provider, Web & Mail Hosting.
- Infrastructure, Network & System Management: remote monitoring and administration, service & application management, full outsourcing, disaster recovery, VMware managed hosting.
- Security Management: security monitoring of systems, real time updating in response to new technologies, new tools, new risks and vulnerabilities, adaptation to architecture and procedural changes, verification of compliance with security policies, management of incidents and alarms.
- HPC Managed Services: monitoring, management, security, change & configuration management and technical support for HPC solutions.